Business Operations & External Relations Coordinator

About the team

Handle 24/7 monitoring, customer technical support, on-site datacenter operations, and business support.

Operations covers 24/7 infrastructure operations, customer support, on-site datacenter work, and business support. Work that connects our domestic sites with overseas partners is handled through this team.

About the role

You ensure collaboration with overseas offices and key partners proceeds without delay. The core of the work is coordinating schedules across time zones, maintaining meeting records, managing versions of contract and proposal documents, and organizing internal reporting materials. Technical expertise is not a requirement; we prioritize accuracy in managing work without omissions, and communication ability.

What you'll do

• Operate the communication channel with overseas offices and key partners
• Coordinate meetings across time zones; write and circulate minutes
• Maintain and version-control business documents such as contracts and proposals
• Support business travel and external event preparation, and settle related expenses
• Consolidate internal reporting materials and produce regular reports
• Document recurring processes and propose improvements

What we're looking for

• Able to handle business communication in English over email and documents
• Able to manage multiple schedules and requests without omissions
• Able to organize documents accurately and in a consistent format
• Proactive about checking on and sharing progress

Nice to have

• Interest in the AI and infrastructure industries
• Experience collaborating with overseas partners or global organizations
• Experience in business support, general affairs, executive assistance, or PM support
• Have built workflows using collaboration tools such as Notion
• Able to communicate in a second foreign language in addition to English